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Able Labels Reviews

3.2

10 Customer Reviews

Excellent

5

Very good

0

Average

1

Poor

0

Terrible

4

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Frank G.
4 Contributions

0

Absolutely poor service and poor delivery service!
I have been using able label for atleast 4 to 5 years and their service has deteriorated. When I ordered in 2019, I had to chase them to post my order. This year it has been worse. I called yesterday and was told it would be posted today. I just called and they claim that it will be posted today or tomorrow. On the front page of their website it is written dispatched within 5 working days*. The lady I spoke to said in their terms and conditions it will be longer during busy times. Why are you deceiving people by advertising something else? When I informed the lady that I have been patronising them for years now and I will no longer patronise them. Her response was that is your prerogative! I was so disappointed! I will never use you again.
You lack simple customer service!
It has been absolutely disappointing for my children. If you do not want your children to be disappointed then do use them or at the very least order a month in advance!

Their cost of delivery is so high and yet they are unable to deliver in good time. Shameful!

Written 07 September 2021

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Marie Cruz
3 Contributions

0

No problems
No problems at all.easy to reorder my labels. Quick dispatch and delivery.would use again.thank you

Written 08 May 2021

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Would Recommend

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Julie184
3 Contributions

0

Needs a new Website
Good products and prices but the Website is absolutely awful. Took an hour with several attempts to get things as I wanted Screens freezing, fields not working. Print your project comes up with a nonsense page. Seems no opportunity to replace password if forgotten. Their Website author needs to try and use it.

Written 03 March 2021

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Chambers460
3 Contributions

0

Really poor quality labels
Really poor quality labels. Full of printing errors. Obviously no quality control. Looked like it had been printed on a 90’s printer.

Written 28 November 2020

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Murray422
1 Contribution

0

Very pleased
I ordered a pack of 12 personalised crayons as a Christmas present for my daughter to take to school. They arrived and were really nice but contained three shades of brown and no orange or purple. I contacted customer service to see if I could get hold of an orange and purple crayon (my daughter is only 6, so a wide array of colours is pretty important) and was informed that the pack I had bought did not have those colours available (despite both being shown in the photo on the website). They then offered to send me a pack of 12 personalised natural wood crayons instead, which should include the colours I was after, free of charge! These arrived this morning, in record time, and are absolutely perfect. So thank you, Able Labels!

Written 21 November 2020

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Would Recommend

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Sara010
3 Contributions

0

Terrible delivery time
Do not buy if you have a child who will be disappointed when he doesn't get a birthday present! Delivery time is A LIE!!!

Written 28 October 2020

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Jeff Medina
2 Contributions

0

The product is ok but don’t believe…
The product is ok but don’t believe them when they say despatched in 3 days:
Ordered 3/10/2010 despatched 11/10/2010
Ordered 28/12/2019 despatched 6/1/2020
Ordered 30/8/2020 part despatched 10/09/2020

Written 11 September 2020

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Isabelle Hunt
3 Contributions

0

Excellent customer service and very prompt delivery
There was a minor problem with my order, which was entirely my own fault, and Emma sorted it out very efficiently. Outstanding customer service - thank you Emma - and extremely prompt delivery.

Written 16 December 2018

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Would Recommend

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Gilbert191
1 Contribution

0

Able Labels have provided me with…
Able Labels have provided me with exactly what I wanted. Excellent quality labels that I am actually using in a sewing project for my homemade wedding favours! Thank you for your good prices and excellent customer services.

Written 02 November 2018

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Would Recommend

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Alfred508
5 Contributions

0

Exatly What It Says On The Tin
I ordered some new address labels and cards from Able Labels and was super impressed with both the quality of the product they sent me. No grumbles at all, a good company to order form.

Written 08 August 2012

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Would Recommend